Terms & Conditions
1. General Provisions
Welcome to CoolPlayZone.uk! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.
2. Orders & Payments
- All prices are listed in USD and include VAT where applicable.
- Orders are confirmed only after full payment is received.
- We reserve the right to refuse or cancel any order at our discretion.
- Accepted payment methods: Visa, MasterCard, PayPal.
3. Shipping & Delivery
- We ship worldwide! Delivery times vary by region, typically 5–14 business days.
- All orders are packed with care. Tracking is provided for every order.
- Shipping costs are calculated at checkout based on your location.
- If your parcel is delayed, contact our support: [email protected]
4. Returns & Refunds
If you are not 100% satisfied with your purchase, you may return the item within 30 days of receipt for a full refund. The item must be in its original condition and packaging.
Note: Return shipping costs are the responsibility of the customer unless the item is defective or wrong.
For full details, please visit our Refund Policy page.
5. User Accounts
- Users must provide accurate and complete information during registration.
- You are responsible for maintaining the confidentiality of your account information.
- Any suspicious activity must be reported to us immediately.
6. Intellectual Property
All content on this site, including text, images, logos, and design, is the property of CoolPlayZone.uk and protected by international copyright laws.
Unauthorized use is strictly prohibited.
7. Limitation of Liability
CoolPlayZone.uk is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.
8. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon posting on this page.
9. Contact Us
For any questions or concerns about these Terms, please reach out:
[email protected]