Privacy Policy
1. Introduction
At CoolPlayZone.uk, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
2. Information We Collect
- Personal Information: Name, email address, shipping address, payment details, etc.
- Technical Data: IP address, browser type, device information, and usage statistics.
- Cookies: For improving site functionality and user experience. You can disable cookies in your browser settings.
3. How We Use Your Information
- To process and fulfill your orders
- To provide customer support
- To improve our website and services
- To send important notifications (order updates, service changes, etc.)
- For marketing purposes (only with your consent!)
4. How We Protect Your Data
We use modern security measures including SSL encryption, firewalls, and secure payment gateways to keep your information safe.
We never sell or rent your personal data to third parties.
5. Sharing Your Information
We may share your data with trusted service providers (e.g. payment processors, shipping companies) only for order fulfillment and essential site functions.
All partners are required to keep your information confidential.
6. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time
- Request a copy of your information (“data portability”)
7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from children. If you believe we have information about a child, contact us and we’ll remove it.
8. Policy Updates
We may update this Privacy Policy as needed. Changes will be posted on this page with the new effective date.
9. Contact Us
Have questions about your privacy? Email us at [email protected].